Your journey to superfast broadband
At Ffibr Cyf, we make upgrading to a lightning-fast internet connection seamless and stress-free. Our commitment is to connect your property directly to the advanced Openreach fibre network, ensuring you receive the best possible service right from your local fibre exchange. Discover how simple it is to get connected with Ffibr Cyf in Wales.
We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.
Understanding your Ffibr Cyf installation
We understand that switching broadband providers can sometimes seem daunting, but at Ffibr Cyf, we handle everything for you. Our goal is to ensure you can carry on with your daily routine while we manage the supplier switch and all necessary connection work. Here’s a detailed look at what to expect from your installation journey in Wales.
What happens after i choose ffibr cyf?
Once you decide to join Ffibr Cyf, we immediately begin making arrangements for your Fibre to the Property (FTTP) connection:
- We will contact your existing supplier to let them know of the change, ensuring a smooth transition.
- We will arrange a fibre connection at the local fibre exchange specifically for your property.
- We will arrange for the fibre connection to be expertly placed directly into your home.
- We will inform you of the start date and keep you updated at each stage of the process.
How easy is the installation process for me?
Our priority is your convenience. At Ffibr Cyf, we manage all aspects of the installation. This means you won't need to juggle multiple appointments or spend time coordinating with different providers. We do all the work, allowing you to continue with your normal duties uninterrupted while we handle the supplier switch and connection.
Will i need to be home during the installation?
Yes, an adult (over 18) will need to be present at the property for the duration of the engineer's visit. This ensures safe access and allows for any necessary decisions regarding cable routing inside your home.
How long does the installation take?
Typically, our installation process from initial contact to activation takes [[X]] working days. The physical installation at your property, performed by an Openreach engineer, usually takes [[Y]] hours. We will confirm specific timings with you.
Will the installation cause much disruption?
We are committed to causing as little disruption as possible during this process. Our skilled Openreach engineers work efficiently and respectfully to get your new fibre connection up and running with minimal intrusion into your home life. We aim for a swift and smooth installation experience.
Which network will ffibr cyf use for my connection?
Ffibr Cyf exclusively uses the robust Openreach fibre network. This ensures that your property is connected to a reliable, high-speed Fibre to the Property (FTTP) infrastructure, bringing you the best possible internet performance available in Wales.
What equipment will be installed in my home?
Our engineers will install an optical network terminal (ONT), which is a small box where the fibre cable connects, and a high-performance Ffibr Cyf router to distribute your broadband service throughout your home.
What if i have an existing contract?
Don't worry, as part of our service, we will contact your existing supplier to manage the transition, ensuring there are no unnecessary overlaps or complications. We aim to make your switch to Ffibr Cyf as smooth as possible.
Ready for a faster, simpler connection?
Leave the complexities of broadband installation to us. With Ffibr Cyf, you get a hassle-free switch to a state-of-the-art fibre connection, designed for the modern Welsh home. It's time to experience reliable, superfast internet without the stress.